Shipping
Shipping Information
We strive to get your dog's new gear to you as quickly and efficiently as possible.
- Flat Rate Shipping: We offer a flat delivery fee of $8 on all orders, regardless of your location or region.
- Free Shipping: Enjoy complimentary shipping on all orders with a subtotal over $49.99.
Frequently asked questions
When will my order ship?
Our team works hard to get orders packed and shipped within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
How much does shipping cost?
We offer simple, flat-rate shipping of $8 on all orders, no matter where you are Canada or International.
Do you ship internationally?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I change or cancel my order?
We process orders very quickly to ensure they get to you on time. Therefore, we are unable to make changes or cancellations once an order has been placed. Please review your order carefully before checking out!
What if my package arrives damaged?
If your order arrives damaged, please take photos of the shipping box and the damaged items, and contact our support team immediately so we can make it right.